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Your Questions Answered Here
Q. What makes the Skindulgence® 30-Minute Non-Surgical Facelift System work? What ingredient causes the fast results?
A. Our unique blend of botanical extracts gives the Skindulgence® 30-Minute Non-Surgical Facelift System both its viscous and lifting properties. There are many ingredients that work synergistically to produce the youthful, radiant look that Skindulgence® provides. The Cleanser helps bring the humectants to the surface of the skin, and the Masque adheres to those humectants. The Masque ingredients then work together to create an isometric pressure between the skin and facial muscles as the skin tries to slough off the Masque, literally giving your facial muscles an exercise workout. The Moisturizer deeply rehydrates the skin, creating a supple, healthy look and feel to the face. The Skindulgence® 3-step system can help your skin feel firmer, reduce the appearance of fine lines and wrinkles, and improve the color and tone of your complexion.
Q .Do I have to stop using my current daily skincare products if I use Skindulgence®
A. Absolutely Not! The Skindulgence® 30-Minute Non-Surgical Facelift System is designed as an addition to your current skincare regimen. If you routinely use skincare products, then you know how important it is to take good care of your skin. The Skindulgence® Facelift System is to be used as an enhancement to your skincare program, not as a replacement.
Q. How often should I use the Facelift System?
A. It is recommended that you use the System every other day for the first 90 days, and twice a week thereafter for maintenance.
Q. Do the effects of the 30-Minute Facelift System remain if use is discontinued?
A. The Skindulgence® 30-Minute Facelift System is often compared to an exercise program for your face. When using the Facelift on a regular basis, like exercising regularly, your facial muscles will appear firm and toned. When use is discontinued, just as with exercising, the muscles will eventually lose their shape and tone.
Q. The Skindulgence® instructions say to smooth the Masque under the eyes from the outside to the inside of the eye. This seems to be going the wrong direction! Are these instructions correct?
A. We get this question fairly often. Yes, the instructions are correct. The instructions and diagram follow the direction of the facial muscles. The muscle around the eye is virtually circular, starting at the inside of the eye, up and around the top of the eye near the brow bone, continuing around the outside of the eye, and under the eye back to the inside.
Q. Can everyone use the Skindulgence® System?
A. The Skindulgence® 30-Minute Facelift System is safe and effective for all skin types. There are rare instances of people who are allergic to any one of the ingredients contained in the Facelift System. The most prominent and most common ingredient in the Skindulgence® 30-Minute Facelift System is Aloe Vera. There are only about 1 in 200,000 people who are allergic to Aloe Vera. Anyone with particularly sensitive skin may do a test patch on the inside of their wrist before applying it to their face. Although not allergic reactions, if spottiness or a slight itching feeling occurs, use additional moisturizer. If your skin becomes red or irritated, discontinue use.
Q. Who came up with the idea of the non-surgical facelift?
A. The idea of the non-surgical facelift was originally that of a plastic surgeon who wanted a way for his patients to extend the effects of his surgical procedures. Over the past decade, the non-surgical facelift has evolved from one that contained creams and chemical activators that had to be mixed before use, to what you have today… a convenient, pre-mixed, complete all-natural system to help you achieve and maintain a more youthful appearance without surgery or injections.
Q. At what time in one's life is it best to start using this facelift system?
A. The Skindulgence® System may be used by all ages, beginning as young adults. Although younger consumers may not yet need the 'facelift' effects of the System, they can certainly benefit by using the System as an excellent maintenance program, as well as a preventative measure. Generally, men and women in their 30s and 40s tend to become more aware of the effects of aging and begin to use products to maintain or revive their youthful appearance.
Q. Can I use the Skindulgence® 30-Minute Non-Surgical Facelift System if I have Rosecea?
A. Rosecea and varicose veins on the skin are often due to thinning skin in certain areas of the face. Often times, people with these types of minor skin problems can use a bit of the moisturizer underneath the masque, particularly in the affected areas, to help even up the skin layers and protect the sensitive areas. People with severe Rosecea should not use the Skindulgence Facelift System because their skin may not respond well to the stimulation of the masque, possibly causing some enhanced redness or irritation to people with Rosecea. Those with any type of severe or chronic skin problems should seek the advice of their dermatologist or health care professional before use.
Q. My teenage son has acne. Does the Skindulgence® 30-Minute Non-Surgical Facelift System help acne?
A. Acne is a disease of the skin and should be treated by a dermatologist or health care professional. However, because the Skindulgence® System can be quite effective in ridding the skin of impurities, you might seek the advice of your medical provider on the use of Skindulgence®.
Q. Can you use the cleanser and the moisturizer on an everyday basis?
A. Yes, the Cleanser and Moisturizer are both wonderfully effective, yet mild, daily use skincare products. The cleanser and the moisturizer are available to purchase individually.
Q. Will it be possible to buy the products separately, so that you don’t have to buy the whole system to get what you need?
A. The Skindulgence® 30-Minute Non-Surgical Facelift System is designed to be used as a complete system. The Cleanser, Masque and Moisturizer work in conjunction with each other to produce the exceptional results experienced by our customers. Because the 3-part system should be used together, we will not be selling the Masque separately; however, because so many Skindulgence® users are applying the cleanser and moisturizer on a daily basis, we are offering the Cleanser and Moisturizer individually.
Q. Are there any negative side effects from using Skindulgence® 30-Minute Facelift System?
A. Over use can tend to dry out the skin. Use as recommended and moisturize well after using the masque.
Q. Are any of the ingredients in the Facelift System absorbed into the blood stream or digestive system when used according to the directions?
A. Very small quantities of some nutrients, particularly vitamins A, D and E, can penetrate the skin and travel into the blood stream.
Q. When using the Skindulgence® Facelift System, do you have to limit your exposure to the sun?
A. No. However, you should not use the masque after a sunburn. The masque helps to exfoliate the skin and, if used on burned, tender skin, may be a little too irritating. The masque will help remove peeling skin once the tenderness from the burn is gone.
Q. Was any testing done on animals in any stage of the development of Skindulgence® Facelift System?
A. Absolutely no animal testing was done in the development of the Skindulgence® 30-Minute Non-Surgical Facelift System.
Q. If any of the Facelift components gets in the eyes or mucus membranes (i.e. nose, ears, mouth), will it cause any negative side effects?
A. As with any cosmetic, avoid contact with the eyes and mucous membranes. The product should come no closer to the eye than the bottom lash and the upper brow bone.
Q. I just started using the Skindulgence® 30-Minute Non-Surgical Facelift, and I really like it! I noticed that it contains Diazolidinyl Urea, which I heard could be a "hidden" carcinogen. Can you comment on this, and what is the percent of Diazolidinyl Urea in this product? Is it harmful to health?
A. According to the CTFA safety memo issued in May, 2004, Diazolidinyl Urea has been found to be safe for use in cosmetic products at an ingredient quantity of less than 0.5% of the formula. In 2002, The European Union took a look at the potential of Diazolidinyl Urea and its' sister ingredient Imidazolidinyl Urea to be considered in a group of formaldehyde releasers in cosmetics. It was found at that time that as these two ingredients degrade (as most ingredients do over time) that they do not release formaldehyde type of substance or at least if they did is was too little to detect or measure for testing. It is one of the most commonly used preservatives in skin care. The amount of Diazolidinyl Urea in the Skindulgence® 30-Minute Non-Surgical Facelift masque is less than 0.3% of the formula, an amount that is well within the margins deemed safe by the CTFA. <<<information provided by product manufacturer>>>
Q. My complexion appeared red after I used the Skindulgence® System; in fact, every time I use the system my skin gets red. What is this?
A. People experience some different coloration changes with the masque.
Some experience a redness or "ruby or flushed" color to the skin because of the enhanced circulation - similar to what you have after working out. The masque is a great exfoliating agent and helps to take off dead skin cells.
Often times dead skin cells leave a dull residue look to the skin and make it appear lighter or almost gray - when you are exfoliating and helping to stimulate circulation you are going to remove that dullness and with darker skin tones it will appear that the skin is a little darker. Lighter skin tones have more of a reddish brightness to their complexion after using the masque. Applying a small amount of the moisturizer underneath the masque will help to tone down its contact with the skin and should help minimize some of the coloration.
Q. My skin becomes very dry after I use the masque. I love this product, what can I do?
A. If you are experiencing dryness after the masque, you will need to either use extra moisturizer or use a thicker night-time moisturizer after the masque. A pure jojoba or olive oil always works well, but first, try using a more concentrated amount of the Step 3 Moisturizer after the masque first.
You may even need a second application of the Moisturizer. You are probably not moisturizing enough afterwards.
Q. I had a customer report acne after using the Skindulgence® system. Is this normal?
A. Anytime you change skin care lines or use a new skin care treatment, particularly with a masque - you can have underlying acne pulled to the surface of the skin. The masque should help draw out existing acne and result in a clearer complexion after about 2 weeks of use.
Q. My skin became itchy and felt inflamed, should I stop using the product?
A. Anyone who has itchiness or redness after using the lift is having a mild sensitivity to the masque. (Extreme sensitivity or reaction is in the form of red itchy whelps). First step is to use the moisturizer underneath the application of the masque to help put a layer between the skin and the masque. This should address most instances. If not, they are having a mild allergy that could be an ingredient in the masque or how the masque is interacting with a medication they are taking or some other skin care item they are using. In this instance they should hold off on the using the masque for a month and then try again. Some women on birth control have had this kind of response with the masque, but it is fairly rare.
Q. How much masque should I apply? When I apply a thin layer, the masque dries and cracks, is this supposed to happen?
A. If the masque is applied too thin it will crack and when it cracks it becomes ineffective and will not give you the optimum results that you desire. Also, according to our testing and that of professionals that test the product for us, if you continue to use a thin application of the masque, over a period of time the cracks could leave fine lines in the skin and you will not see the tightening and toning that you desire.
Often, people will try to make the product last as long as possible...don't worry, there is plenty of the Skindulgence® 30-Minute Non-Surgical Facelift System! While on the maintenance program the full size system should last 90 days, but in the beginning, you should use more masque to get the optimum results and you will be using the product more often. Once you achieve the desired results, you can use the product twice weekly, but don't 'skimp' and use a thin layer of masque. You will gradually lose what you've achieved, despite continued use.
Q. I heard that if I stop using the Skindulgence® 30-Minute Non-Surgical Facelift that my skin will look worse than when I started!
A. Anytime you think about the effective of the system, consider this...the Skindulgence® 30-Minute Non-Surgical Facelift system works just like an exercise program for your body, and continued use will give continued results...just like exercising your body. What happens when you stop exercising? You do not get your results and your body does lose its tone and shape...just like that, if/when you stop using the Skindulgence® System, you will use the results that you have achieved and, over time, gravity, the environment and age will over your skin.
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